Refund policy

Return and Refund Policy:

At Castle Marts, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns You have 14 days from the date you received your item to request a return. This is in accordance with EU consumer protection law, which grants you a minimum 14-day right of withdrawal.

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In its original packaging

How to Request a Return: To initiate a return, please contact us at:

• Email: castlemarts@gmail.com
• Phone: +30 697 053 7544

Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 14 days.

Non-Returnable Items: Certain items may not be eligible for return, such as perishable goods, digital products, or items marked as final sale.

Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Contact Us:Castle Marts — Tefkrou 18, Peristeri, Greece
Gmail: castlemarts@gmail.com
Number: +30 697 053 7544